Job title: Head of Wireless Product Solutions

Office location with Hybrid working: Hammersmith

The Head of Wireless Product Solutions will be responsible for building, leading and mentoring a cross-functional team including wireless engineers, technical architects, and delivery managers and fostering a high-performance culture with a focus on accountability, quality, and continuous improvement.  

What will you be doing? 

• Own the development and evolution of the company's wireless portfolio, from design to deployment  
• Collaborate with the product, marketing and commercial teams to define service offerings, pricing models, and go-to-market strategies 
• Lead strategic pre-sales activities including discovery sessions, solution scoping, and proposal development 
• Represent the wireless function in high-level engagements with executive stakeholders, clients, and partners  
• Lead and manage the bid process for large-scale, strategic opportunities, ensuring timely and accurate submissions
• Coordinate cross-functional teams to prepare responses to RFPs, RFQs, and other bid-related documents 
• Oversee standards for Wi-Fi design, survey methodology, installation, and documentation—driving consistency and excellence across the team 
• Stay ahead of wireless trends, standards, and technologies (e.g., Wi-Fi 6/6E/7, private 5G, location-based services)

What we are looking for?: 

• Experience in wireless networking, with proven leadership in engineering, architecture, and delivery roles
• Strong technical background in Wi-Fi design (Ekahau), survey, Ruckus or equivalent platforms, and wireless troubleshooting
• Deep understanding of wireless standards (802.11 family), RF principles, and deployment best practices 
• Demonstrated experience in team leadership, product development, and pre-sales strategy
• Exceptional communication and stakeholder engagement skills, including C-level interactions
• Cross-Functional Collaboration: Experience collaborating with operational, finance and product teams to achieve shared objectives

Why work for us? 

We're in our customer's corner and our vision is to be the UK's most loved and desired broadband provider, that shows the way broadband is done!   

Awarded Broadband Provider of the Year 2023 Uswitch Telecoms Awards, as voted for by 20,000 customers, plus Fair Terms Gold Award 2023.  We're also very proud to have been awarded Great Place to Work Certification (2022-23) and UK's Best Workplaces for Wellbeing (2022) 

Going beyond the expected 

Whatever we're doing – whether we're liaising with property professionals, delivering our network, or installing in a customer's home, going beyond the expected is the benchmark for everything we do. How we work is shaped by our three culture principles: 

• We work smarter, together 
• We stay focused 
• We strive for excellence 

Some of our key Benefits 

• Competitive salary
• Global Remote working for up to 2 week per year for those who are able to work remotely
• 25 days' paid holiday increasing each year, to a max of 35
• Extra days off for your birthday, moving home, wedding/civil partnership and to volunteer 
• Private medical Insurance provided by AXA health 
• Life assurance giving you cover of 4 times your base salary 
• Partnership with the Kings Trust  
• Our pension scheme matches your contributions up to 4% 
• Retail offers — discounts from hundreds of recognisable brands 
• Free Hyperoptic broadband if you live in a Hyperoptic area 
• Enhanced pay for new parents 

We're committed to providing equal opportunities to all applicants and employees. In fact, this is at the heart of our culture and values. We welcome applications from candidates from all walks of life. 

What happens next? 

1. You apply 
2. We carefully review your application
3. We'll get back to you — even if it's a no (for now)